Privacy Policy
Privacy Policy
Guthrie is committed to protecting your online privacy. In general, you can visit Guthrie.org without revealing any personal information. However, you may be asked to provide personal information to gain access to some of our content and services. This information helps us to better ascertain and address the health care needs and concerns of site visitors.
All personally identifiable data that you enter on this site is not sold or given to any third parties.
Analytics Tools
We use analytics tools and other third party technologies, such as Google Analytics (including Google Analytics Demographics and Interest Reporting with Google Analytics) and DoubleClick Cookies, to collect non-personal information regarding you in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyze certain types of information, including cookies, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and geo-location, demographic and interest data, and other similar information.
The third party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of Guthrie Sites and/or Services and to otherwise collect and use data about your use of Guthrie Sites and/or Services.
You may opt out of the Google advertising cookies by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.
Links & Other Vendors
This site contains links to other sites. Guthrie is not responsible for the privacy practices or the content of such web sites. Visitors should read and understand the privacy statement of any web site visitor's access.
Optimization
We use user information, including behavioral metrics, and other non-personally identifiable information to operate, provide, improve, and maintain our Sites and Services, to develop new products and services, to prevent abuse and fraud, to personalize and display advertisements and other content for you, and for other administrative and internal business purposes.
Email Communications
Communication that you send to us via the email links and forms on our site may be shared with a customer service representative, employee, or medical expert that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received.
Because email does not provide a completely secure and confidential means of communication, please do not use e-mail if you wish to keep your communication private. Instead, call (570) 888-6666 or (607) 937-7200 for Corning Hospital with your request. You can also securely communicate with your Guthrie provider by using eGuthrie.org.
Further Questions
Visitors may contact us about any of the guidelines and/or security issue visitors might have:
- by calling this telephone number (1-888-4GUTHRIE)
Updated January 06, 2023
Prevention of Information Blocking
Important Information for Guthrie Patients Regarding Section 4004 of the Cures Act: Prevention of Information Blocking
Effective Date: April 1, 2021
THIS NOTICE DESCRIBES HOW THE GUTHRIE CLINIC COMPLIES WITH THIS REGULATION AND HOW YOU CAN ACCESS YOUR MEDICAL INFORMATION.
The Guthrie Clinic, including its affiliated entities, is required by law to provide you with access to your health information. We comply with HIPAA regulations and the 4004 Cures Act requirements regarding access, including electronic access to your medical information. Details regarding this important legislation can be found at: Information Blocking | HealthIT.gov.
Guthrie is committed to:
- Promoting authorized access, exchange, and use under applicable state or federal law of such information for treatment and other permitted purposes under such applicable law, including transitions between certified health information technologies (health IT).
Example: Guthrie utilizes a state-of-the-art Electronic Medical Record system known as Epic. Epic provides a module called Care Everywhere that is used to facilitate activities such as patient referrals, new patient visits, public health registries, syndromic surveillance, immunization records, and other healthcare data exchanges to improve patient care.
- Implementing health IT in standard ways that are likely to decrease the complexity or burden of accessing, exchanging, or using Electronic Health Information(EHI) for our patients.
Example: Guthrie provides patients with access to their own medical records via our eGuthrie and MyChart portals.
- Implementing health IT in ways that are likely to promote the access, exchange, or use of EHI with respect to exporting complete information sets or in transitioning between health IT systems.
Example: Guthrie exchanges EHI with Health Information Exchanges which promotes access at facilities other than Guthrie, where allowed by law.
- Supporting actions that lead to the prevention of fraud, waste, and abuse.
Example: Guthrie utilizes Epic to ensure thorough documentation of patient care and electronic billing methods that are consistent with state and national guidelines, as well as to audit activities throughout Guthrie to prevent waste, fraud and abuse in our patient care and billing processes.
- Supporting innovation and advancement of health IT to enable robust health information exchange and enhance care delivery.
Example: Guthrie participates with Health Information Exchanges which provide patient ED alerts, eGuthrie medical record access, Telemedicine visits, predictive analytics.
For More Information Regarding Access to Your Medical Record
You can access your medical records online with your eGuthrie account or request copies of your records at our website: d5l.mlgo.net/medical-records.
For More Information or to Report A Concern
If you have questions or if you believe your healthcare information is not being released in a timely manner, you may file a complaint with the Privacy Officer at 1-888-841-4644 or guthrie.ethicspoint.com.
Information blocking complaints can also be submitted through the Office of the National Coordinator for Health Information Technology (ONC), online at inquiry.healthit.gov.
Guthrie does not retaliate against anyone filing a complaint.
This Notice is applicable to all of The Guthrie Clinic Entities.
This Notice is provided on April 1, 2021.